Basics, softphones, headset testing,vociemail

How to set up your soft-phone.
Download the desired soft-phone, it can be X-Lite, Zoiper, LinPhone etc, You can also use: https://www.deskforce.com/support/ in order to download our s...
Sun, 12 Aug, 2018 at 4:27 PM
How to check if the microphone and headset are connected
. In the right down corner you can find the symbol  on your desktop …  Click on it with a right button using the computer mouse and go to “Sounds” In or...
Fri, 12 Oct, 2018 at 7:58 AM
How to check what is my ip address.
There are a lot of ways to check what is your IP address. We recommend using this website https://browserleaks.com/webrtc Just copy and paste the UR...
Thu, 11 Oct, 2018 at 2:55 PM
How to register an IP phone
You need to type the IP address of the phone in the browser. On the phone select Menu > Status and you will see the IP address. The user name and...
Mon, 29 Oct, 2018 at 1:58 PM
Can I have my billing per extension/group
Yes. In order to have your billing per extension or group you need to send us an email with this request to the following email address: support@deskforce.c...
Mon, 29 Oct, 2018 at 11:01 AM
How to listen to voicemails
In order to listen your voicemails you need to dial *97 from your extension. Or  access your email and check the attachment file for the respective voic...
Mon, 29 Oct, 2018 at 11:03 AM
Can I have my voicemails sent to my email/saved in the system
If you want to have your voicemails in your email, you need to send us this request to the following email address support@deskforce.com and  send us the m...
Mon, 29 Oct, 2018 at 11:04 AM
How to order an IVR recording
Dear Customer, If you want to order IVR Recording for your IVR settings you need to do following things: Send email to support@deskforce.com You need t...
Wed, 31 Oct, 2018 at 9:49 AM
How to Block numbers
Dear Valued Customer, If you want to block some numbers for specific reason please do the following things: Make Excel sheet with all numbers that you wa...
Wed, 31 Oct, 2018 at 9:57 AM
How to install Deskforce softphone
 You can download the application below and install WineHQ  in order to start the softphone on Linux PC, please check the link if you have any trouble with ...
Thu, 31 Jan, 2019 at 11:03 AM